To address the recent connection issues, we have migrated the game server to a new machine.
The new hardware specifications are as follows:
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CPU: AMD Ryzen 5 5600X – 6c/12t – 3.7 GHz / 4.6 GHz
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RAM: 32 GB ECC 2400 MHz
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Data disks: 2×512 GB SSD NVMe (Soft RAID)
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Bandwidth: 1 Gbps incoming / 1 Gbps outgoing
This upgrade should improve overall server stability and reduce disconnection problems.
However, we are still aware of ongoing connection issues specifically affecting players in the Latin American region. Please bear with us as we continue investigating and looking for the best possible solution to improve routing and connection quality for those players.
Thank you for your patience and support. 💙